Terms Of Services

Welcome to Auras’ Organics. By accessing or using our website, purchasing our products, or engaging with our services, you agree to be bound by the following Terms of Service. Please read them carefully before using our platform.

If you do not agree with any part of these terms, you should not use our website or services.

1. General Information

Auras’ Organics is a skincare brand operating in Pakistan, offering science-driven skincare products through its official website and authorized sales channels.

These Terms of Service apply to:

  • Website usage

  • Product purchases

  • Customer support interactions

  • Promotions, guarantees, and policies

2. Eligibility to Use Our Services

By using this website, you confirm that:

  • You are at least 18 years old, or using the site under parental supervision

  • You are legally capable of entering into binding agreements

  • All information provided by you is accurate and complete

3. Products & Information Accuracy

We strive to ensure that all product descriptions, ingredient information, pricing, and availability details are accurate.

However:

  • Product visuals are for representation only

  • Minor variations in packaging or appearance may occur

  • Skin results may vary based on individual skin type, condition, and usage

Auras’ Organics does not guarantee identical results for every individual.

4. Medical Disclaimer

Our products are cosmetic skincare products, not medical treatments.

  • They are not intended to diagnose, treat, cure, or prevent any medical condition

  • Information provided on our website does not replace professional medical advice

  • Customers with existing skin conditions should consult a qualified dermatologist before use

5. Usage Responsibility

Customers are responsible for:

  • Reading ingredient lists before purchase

  • Performing a patch test before full application

  • Using products strictly according to provided instructions

Auras’ Organics is not liable for adverse reactions caused by:

  • Known allergies

  • Improper usage

  • Mixing products without professional guidance

6. Orders & Payments

  • All orders are subject to acceptance and availability

  • Prices are listed in PKR unless stated otherwise

  • We reserve the right to cancel or refuse any order at our discretion

For Cash on Delivery (COD) orders:

  • Customers must ensure availability at delivery

  • Repeated refusals may lead to account or order restrictions

7. Shipping & Delivery

Shipping timelines, charges, and coverage are governed by our Shipping & Delivery Policy, which forms an integral part of these Terms of Service.

Delays caused by courier partners, weather, or external factors are beyond our control.

8. Returns, Refunds & Guarantee

Returns, refunds, and the 15-day results guarantee are governed by our Return & Refund Policy.

Key points:

  • Refunds are subject to eligibility and verification

  • Guarantee applies only when products are used as directed

  • Policy abuse or repeated claims may result in refusal

9. Intellectual Property

All content on this website, including:

  • Logos

  • Brand names

  • Text

  • Images

  • Designs

is the exclusive property of Auras’ Organics and may not be copied, reproduced, or used without prior written permission.

10. User Conduct

You agree not to:

  • Misuse the website or services

  • Submit false refund or guarantee claims

  • Engage in fraudulent activity

  • Attempt to damage, hack, or disrupt the platform

Violation of these terms may result in service denial or legal action.

11. Limitation of Liability

To the maximum extent permitted by law:

  • Auras’ Organics shall not be liable for indirect, incidental, or consequential damages

  • Liability, if any, shall not exceed the amount paid for the product in question

12. Third-Party Links & Services

Our website may contain links to third-party platforms. Auras’ Organics is not responsible for the content, policies, or practices of external websites.

13. Modifications to Terms

Auras’ Organics reserves the right to update or modify these Terms of Service at any time without prior notice. Updated terms will take effect immediately upon publication on this page.

Continued use of the website constitutes acceptance of the revised terms.

14. Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of Pakistan.

Any disputes shall be subject to the jurisdiction of Pakistani courts.

15. Contact Information

For questions regarding these Terms of Service, please contact us through our official website or verified communication channels.

Contact Us At : +92 3157091332

WhatsApp Here : +92 3157091332

Mail Us At : support@aurasorganics.com